Critics call on firms to use wider income to address ‘terrible indignity and neglect’
Some of the country’s worst care homes are owned by companies that have made a total profit of £113m despite some of the vulnerable people they are supposed to look after being neglected, it can be revealed.
An investigation by the Guardian has found that companies owning homes that care for elderly people with dementia, disabled people and those with learning difficulties – and have been rated “inadequate”, the lowest possible rating by the Care Quality Commission – are turning over a healthy profit.
Elderly residents soiling themselves after being left because there were too few staff.
Staff using “inappropriate and disproportionate use of physical restraint” on residents with autism.
Patients being left waiting for long periods for under-pressure care workers to attend after ringing their call bells.
Carers failing to treat elderly residents with dignity and respect, with patients’ underwear being left exposed and faeces left smeared on a bedrail cushion.
Residents being placed at risk of abuse by other patients, with one being seriously harmed after an attack, and staff failing to safely manage medicines.
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