Request was refused by Network Rail and other operators and changes led to chaos for rail users
The operator of Northern trains requested in January to defer the introduction of the rail timetable that has caused chaos across its network, but was refused by Network Rail and other train operators, it has emerged.
However, executives from Northern and Govia Thameslink Railway (GTR) told MPs that the scale of problems only became clear in the final three days before the timetable change, when drivers’ rosters were drawn up.
Related: The great timetable fiasco: what’s gone wrong with England’s railways?
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